At Transexpress.lk (“we,” “our,” or “us”), we value your privacy and are committed to protecting your data. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our website [www.transexpress.lk] (the “Site”) and related services.
Information We Collect
We may collect the following types of information when you use the Site:
Personal Information: This includes information you provide when you make bookings, create an account, subscribe to our newsletter, or contact customer support. Personal information may include your name, email address, phone number, and payment information.
Transaction Data: Information about the services you book or inquire about, including payment details, transaction amounts, and service history.
Usage Data: We may collect non-identifiable data about your use of the Site, including your IP address, browser type, device information, pages visited, and time spent on the Site.
Cookies: We use cookies and similar technologies to improve your experience on the Site. Cookies are small text files that help us identify you and enhance your browsing experience. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Site and our services.
- To process and manage your transactions or bookings.
- To communicate with you about updates, promotions, and customer support.
- To analyze and understand Site usage for optimization and improvements.
- To personalize your experience and provide tailored content.
- To comply with legal requirements and resolve disputes.
Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with trusted third-party service providers who assist us in operating the Site and providing services, such as payment processors, shipping companies, and email service providers. These third parties are required to maintain the confidentiality of your data.
We may also disclose your personal information in the following circumstances:
In the event of a merger, acquisition, or sale of assets.
To comply with applicable laws, regulations, or legal processes.
To protect the rights, property, or safety of Transexpress.lk, our users, or others.
Data Security
We take reasonable steps to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
As a user of the Site, you have the following rights regarding your data:
- Access and Correction: You have the right to access and correct any personal data we hold about you.
- Deletion: You can request the deletion of your data, subject to legal requirements.
- Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails.
To exercise any of these rights, please contact us at [info@traveldata.lk].
Third-Party Links
The Site may contain links to third-party websites, including partners, affiliates, or advertisers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to periodically review this Privacy Policy for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Transexpress.lk
No 95, Attidiya Road, Bellanthara.
Email: info@transexpress.lk
Direct Line : 0112999888 Hotline : 0777771455